Kalyani, Aug. 2: People living under the nine (9) police stations of Ranaghat police district will now be able to lodge their complaints directly with the Superintendent of Police (SP) and seek his help through WhatsApp messenger.
A dedicated WhatsApp contact number (9046020101) has been launched for the purpose by SP Sayak Das himself on Monday at a programme in Kalyani. No call will be entertained to this number, the SP announced while simultaneously launching the website of the Ranaghat police district(https://www.ranaghatpolicedistrict.in/), which is aimed for better outreach.
However, the direct WhatsApp contact will work as a platform for ‘redressal of grievance’. A person seeking police support and lodging any complaint should first approach the concerned local police station.
The Ranaghat police district administration at the same time also introduced a dedicated helpline number (9046050506) on Monday for passport verification and DIB related inquiries.
In 2019 the state government formed the Ranaghat police district dividing the erstwhile Nadia police comprising nine police stations. These police stations are – Kalyani, Haringhata, Chakdaha, Ranaghat, Dhantala, Gangnapur, Santipur, Taherpur and Hanshkhali.
“The objective behind introducing the WhatsApp contact is to help people living in distant locations to reach us particularly during the ongoing Covid19 situation when public transportation is not easily available. However, this channel of direct communication would continue to serve even when normalcy restored”, Ranaghat police district’s SP Sayak Das told the newsmen.
The nine (9) police stations under Ranaghat Police District are – Kalyani, Haringhata, Chakdaha, Ranaghat, Dhantala, Gangnapur, Santipur, Taherpur and Hanshkhali.
Speaking about the passport helpline number the SP said, “People will be able to call this number for help and also be able to use it for WhatsApp messages for their support”. Similar helpline numbers for children and women will also be introduced soon, a police official said.
Meanwhile a dedicated cyber crime investigation centre has also been inaugurated in Kalyani town. Police sources
At present this investigation centre will work as a nodal agency to provide technical assistance to the police stations, he added.